PRO Unlimited Named a Leader and Star Performer in Everest Group's Contingent Workforce Management and Managed Service Provider PEAK Matrix® Assessment 2021


We are excited to announce that PRO Unlimited has been named both a "Leader" and "Star Performer" in Everest Group's " Contingent Workforce Management (CWM) / Managed Service Provider (MSP) PEAK Matrix® Assessment 2021." Everest Group recognized PRO’s MSP for its ability to deliver proven managed services to clients worldwide, while also giving it high ratings in the areas of Vision and Capability and Market Impact.

PRO registered one of the highest spends under management growth rates compared to other providers. Similarly, there was significant growth across a diverse subset of worker categories, including temporary workers, independent contractors, and services procurement. Increases in consulting and advisory services also contributed to PRO’s Leader ranking. Additionally, our recent acquisitions of Brainnet and PeopleTicker, as well as our exclusive partnership with Eightfold AI, also led to PRO’s Leader designation.

Here is what our CEO, Kevin Akeroyd, had to say about Everest Group’s assessment of PRO:

"Since day one, our primary goal has been to provide clients around the world with the industry’s most comprehensive and dynamic platform, coupled with proven workforce management strategies, to meet their unique program needs. We aim to deliver demonstrable value to our customers through program management expertise and ongoing innovation. This assessment by one of the industry’s leading analyst firms tells us we’re succeeding in our mission. Our clients trust us to help optimize their end-to-end workforce management needs and to help them navigate the complex talent landscape."

The CWM assessment segmented 25 CWM/MSP providers into Leaders, Major Contenders, Aspirants and Star Performers categories. Each provider was evaluated on market adoption, portfolio mix, value delivered, scope of services offered, innovation and investment, delivery footprint, and vision and strategy. Everest Group’s research methodology uses four categories to produce its results, which are intended to allow for insight and action throughout the industry. The categories include a series of robust definitions, surveys, and requests for information from across the industry.

The Vice President of Everest Group, Arkadev Basak, had this to say about PRO’s designation:

"PRO Unlimited’s sustained investments in expanding its suite of offerings, backed by its proprietary VMS, is enabling it to strengthen its presence in the contingent workforce space. Its tech-enabled solutions for direct sourcing and DE&I, strong analytics and rate intelligence capabilities, and holistic services procurement management offerings have led to its positioning as a Leader and Star Performer on the Everest Group CWM/MSP PEAK Matrix® 2021 and as a Star Performer on the Everest Group Services Procurement / SOW PEAK Matrix® 2021."

Contingent Workforce Industry Analyst Andrew Karpie also added:

"PRO Unlimited has not only been expanding its solution offerings in the areas of MSP and SOW services, but also in the areas of direct sourcing; compliance and payrolling; rate optimization; and, last but not least, data aggregation, analytics and data-driven consulting services. With its comprehensive contingent workforce management platform approach and its investments in technology and data/analytics, PRO has also placed itself on a fast track toward what Everest Group has dubbed ‘MSP 4.0.’"

If you’re interested in learning more about how PRO is helping organizations implement winning contingent workforce programs globally, please contact a PRO representative at 800.291.1099 or email at

Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.