PRO Unlimited Gets High Marks in SIA’s 2021 MSP Global Landscape and Differentiators Report


We are excited to announce that we have earned high scores in Staffing Industry Analyst’s (SIA) recently published “2021 Managed Services Provider (MSP) Global Landscape and Differentiators” report. Our recent acquisition, Workforce Logiq, also received strong marks in SIA’s assessment of 27 providers’ contingent workforce MSPs and other managed solutions (e.g., employer of record, services procurement, direct sourcing, etc.). These scores in the SIA report (considered the industry gold standard) demonstrate the strength of the two companies, which just joined forces this month.

As the size, complexity, and importance of the contingent workforce has grown, organizations are increasingly looking to MSPs to help provide critical workforce management strategies that help them scale and realize their contingent workforce program – and strategic organizational – objectives. According to SIA, the MSP industry reached $150 billion in spend under management in 2020. The industry has also been evolving in the face of businesses’ expanding external workforce needs and the availability of enhanced services solutions powered by new technology, data and advanced analytics.

For its report, SIA assessed each of the 27 providers across over 65 services based on a 5-level scoring scale, ranging from “Not available (service capability not available and not yet being developed)” to “Core (service is mature and used by more than 50% of clients).” A tally of their Core-rated services placed both PRO and Workforce Logiq in the upper echelon of the providers across categories of Agility, Analytics, Compliance, Customer Support, Pay and Bill, Project Management, Service Levels, Suppliers, Workforce Planning, Talent Focus and Services Procurement.

Here is what our CEO, Kevin Akeroyd, had to say regarding PRO’s scores in the SIA report:

“We’re pleased to have the breadth and strength of our MSP solution called out in SIA’s report. Organizations are increasingly interested in managing their entire external workforces with comprehensive and flexible solutions. Our MSP solution is foundational to PRO’s Integrated Workforce Management platform, which helps clients implement a holistic, strategic approach to contingent talent that ensures ongoing program success and aligns with broader organizational objectives.”

In the SIA report, PRO and Workforce Logiq were rated at the highest level across all Analytics categories, including, but not limited to:

  • - Rate benchmarking
  • - Predictive best fill-rate and hiring location
  • - Regional/global workforce trend data

Both providers have invested heavily in data and analytics, with PRO acquiring PeopleTicker and Workforce Logiq acquiring Engage Talent. We have also formed a strategic partnership with the advanced analytics and talent intelligence provider, Eightfold AI. In addition, PRO and Workforce Logiq were the only providers in the report to get 100% of the highest scores for Talent Focus.

Industry Analyst and Consultant, Andrew Karpie, also commented on the results of the report:

“It’s no surprise to see these results for PRO and Workforce Logiq, as they have established themselves as innovation leaders. In the SIA report, each company demonstrates the broad scope and real strength of its services/capabilities. But together, with their shared vision and achievements in data and analytics, the two providers may already be leap-frogging their competitors.”

PRO announced the acquisition of Workforce Logiq on Aug. 17, 2021, and the deal officially closed on Oct. 20, 2021.

Read the full “2021 Managed Services Provider (MSP) Global Landscape and Differentiators” report.

If you’re interested in learning more about how PRO is helping organizations implement winning contingent workforce programs globally, please contact a PRO representative at 800.291.1099 or email at

Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.